FAQ

Warning!!!!!

We DO NOT recommend these attractions for anyone who is pregnant, claustrophobic, has heart problems or any kind of heart-related medical issues, or to those with weak bladders. There are areas of shaky and uneven paths, stairs, and crawling areas. There are strobe lights, fog, and smoke machines in use.

Location

Screampark entry is in the lower parking lot behind the Ballroom and Marshall Hall building at Bingemans. View map

Online Ticket Process

We recommend purchasing tickets online for best value. Tickets are booked for a specific date and time. This allows us the opportunity to manage the number of guests going through the attraction and to ensure the best experience.

---

Can I purchase tickets at the gate?

Yes you can. We recommend that you purchase your tickets online. This will ensure that you get your preferred date and time. Ticket prices online are discounted from gate prices as well.

How scary is Screampark?

Very scary! Our Scream Team take pride when guests cannot finish the attraction. We DO NOT recommend this for small children (anyone under 12), but the choice of fate is yours - we will not stop you.

Is it safe?

Yes, of course it is. The health and safety of our guests and staff are the top priority.

Is Screampark Accessible?

Unfortunately, the terrain along the horrifying walk is uneven with hills and at times through a forest. This will not accommodate wheelchairs, walkers, strollers, crutches, or any other walking assist.

Can I bring a group?

Most certainly, please contact us to arrange group discount pricing and priority passes for groups of 15 people or more. We also offer group catering packages as well. Contact our Event Planners at 519-744-1231 ext 2233 or email sales@bingemans.com

When are the busiest times?

Typically, the longest wait times are Friday and Saturday nights from 9pm - 11pm.

What else is there to do at Screampark?

Screampark is just one of the many exciting attractions Bingemans has to offer. Canada’s Largest Boston Pizza is right on site so you can fuel up before your Screampark experience. You can also enjoy some time at Kingpin Bowlounge – a 28-lane bowling alley, GameworX arcade, Axe Throwing, or EscapeworX.

What happens if it rains?

Nothing different happens, it rains, the experience gets even creepier. There are no refunds for any circumstance. There are no refunds for missed dates or times.

Can I smoke somewhere?

Screampark does not have a designated smoking/vaping area. You are not permitted to smoke/vape while waiting in line or throughout the attraction. Smoking/Vaping is not permitted within 9 meters of the entrance. If you have any questions, please speak to one of our management or staff.

What if I lose something while going through the attractions?

We do not stop the attractions to locate any lost items. You will need to leave your contact information and where you may have lost the item in the admission area. At the end of the evening, the staff check the areas for any such items. If found, you will be contacted.

Are there washrooms at Screampark?

Yes, there are portable washrooms located at the beginning of the attraction at check in, and at the Blood Bar, about halfway through the attraction.

Are there rules at Screampark?

Yes, the rules below will be enforced:

• The actors will not touch you, so please do not touch them.
• Please do not touch the props, if you do, you will be asked to leave.
• There are no cameras, go-pro, or video cameras allowed, this can be dangerous to you and the actors, and they have the potential of being damaged if dropped.
• Rough and rowdy behavior. We want everyone to enjoy the Screampark program, however, if there is any behavior deemed unacceptable of any kind on the property, you will be asked to leave, without a refund.
• Intoxicated guests will not be admitted to Screampark, if a guest is found to be intoxicated, they will be asked to leave immediately.
• There are no refunds of any kind, for any reason......, especially for Chickens!

What should I NOT bring to Screampark?

The following items are NOT allowed into Screampark: backpacks, backpack purses, large purses, alcohol, drugs, personal water bottles, or any opened water bottles. There are no lockers for you to secure your articles, so it is recommended to leave these at home.

Are pets permitted inside Screampark?

Pets are not allowed, except for service animals.