Customers can submit feedback to:
Michelle Playfair, General Manager
425 Bingemans Centre Drive
Kitchener, ON N2B 3X7
Fax: (519) 744-1985
Alternatively, you may download the Customer Service Feedback Form.
Bingemans will make written information and other forms of communication accessible, upon request.
Customers who wish to provide feedback by completing an onsite customer feedback form or verbally can do so at Bingemans' Reception, Camping Registration Office or at the FunworX Admissions' Desk.
Customers that provide formal feedback will receive acknowledgement of their feedback, along with any resulting actions based on concerns or complaints that were submitted.